At Mac World Hub, we want you to shop for women’s handbags and clutches with complete confidence. If you are not satisfied with your order, our Refund and Return Policy makes it easy to resolve issues quickly.
1. Eligibility for Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, unworn, and in their original packaging, including dust bags, tags, and protective covers.
- Returns will not be accepted if the handbag or clutch shows signs of wear, damage, stains, or alterations after delivery.
- Discounted, clearance, or promotional items may not be eligible for return unless they are defective upon arrival.
2. Non-Returnable Items
For hygiene and quality reasons, wallet inserts, organizers, and final-sale items cannot be returned or exchanged.
3. Refund Process
- Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
- Approved refunds are processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable. If your order qualified for free shipping, actual shipping costs may be deducted from your refund.
4. Exchanges
- We accept exchanges for the same product in a different color or design (if available).
- If the requested item is out of stock, we will issue a refund instead.
5. Damaged or Defective Items
If you receive a handbag or clutch that is damaged or defective, please contact us within 48 hours of delivery at 📧 info@macworldhub.store. Kindly include your order number, photos of the issue, and a short description so we can resolve it promptly.
6. How to Initiate a Return
- Email us at info@macworldhub.store with your order details.
- Our customer support team will confirm eligibility and provide return instructions.
- Pack the handbag or clutch securely in its original packaging and send it to the return address provided.
7. Return Address
Mac World Hub
📍 1st Floor, Manzoor Plaza, Plot 14E, Fazal-e-Haq Rd, G-6/2, Blue Area, Pakistan
8. Contact Us
For any questions or assistance regarding refunds and returns, please reach out to us at:
📧 info@macworldhub.store